Life Time - Austin, Texas

William Waller

Update: late may 2024 and it is HOT in here. The other recent reviews about an underpowered AC seem to have some legitimacy to them. Confirmed with GM the entire upstairs AC is broken and awaiting a repair. OOF. This seems to be a pattern if you go through reviews historically. See pic for completely disabled upstairs thermostat. It does not appear they have a timeline for a fix or a plan to bring in fans in the meantime. As much as I love this gym over my two years here, the quality has gone downhill and management has stopped engaging with reviews or sending out notices/emails. I’d avoid for the time being.

The weird weekend hours (close at 7) are unfortunate.

I don’t really get people saying the employees are rude here. A couple of them are especially nice, most are neutral. They’re gym employees just doing their jobs, if you want a friendly conversation from a gym employee, conversate with the GM or seek out a friend

Yael Padilla

Best GYM in AUSTIN! Although its a smaller lifetime with less amenities compared to other locations this gym is unique. What makes Braker unique is its own private lake where members can swim, paddle board and kayak included. The gym is always clean the team is wonderful always happy and helpful.

Victoria Bender

I have been a member for over a year now. Generally it is a good gym, but the AC in the mezzanine level has been broken the entire time I have been a member and it seems like there isn't a plan to fix it. The mezzanine feels like about 78-80 degrees on a hot day. I am surprised they only place 3 fans out on the mezzanine. I think they can afford at least 3-5 more fans (total 6-8) to cover all areas of that floor.

I tried finding a corporate number to help escalate the issue, but they gave me the number of the GM Karen. When I called I got an automated "enter your PIN number".

I'm rating 4 stars since for a premium gym. I would have expected there would be a plan of action to fix it within the year+ of my membership give the $180 cost per month.

That being said, I plan on staying for now due to the kind hourly staff, built in locks on the lockers, towel service, water filters & flavored waters, and the location.

Jacqueline Villarreal

I’ve been a member of Lifetime Fitness for quite some time, and I’m extremely disappointed with the lack of urgency in fixing the air conditioning on the upper floor. It’s been broken for what seems like a year now.

Considering the premium fees we pay for membership—hundreds of dollars each month—this level of neglect is simply unacceptable. This isn’t a budget gym like Gold’s Gym, where you might expect some issues. We pay a significant amount for what is supposed to be a top-tier fitness experience.

The heat upstairs is unbearable, especially during the summer months. It’s not just uncomfortable, but it also creates an unhealthy workout environment. The management’s lack of action in resolving this issue is mind-blowing. Despite numerous complaints from members, there seems to be no real effort to get the AC repaired.

Lifetime Fitness needs to address this immediately. We expect better service and facilities for the amount we’re paying. If the management doesn’t take swift action, I will consider canceling my membership and looking for a gym that values its members’ comfort and well-being.

Vilma Laurel

The one star is for the friendly and warm staff at the Arboretum front desk and coffee bar AND the clean bathrooms. I would say if you like to be in these affluent settings I would consider this a vanity gym. In six months I met ONE serious lifter. There is no inspiration, no six hundred pound dead lifters, no camraderie to compete or just learn about lifting. I was also censored for needing to carry my equipment in my bag. I carry lifting shoes, my own towels, chalk, clamps, snacks, wraps, straps, my log, belt, water bottle which is part of what I need with me. I was scolded in front of members and told it wasnt allowed. Sorry, bub, but I lift, not swing 5# DBs. This gym is also ageist. In 12 yrs never have I been allowed in a gym only during certain hrs because of my age. Imagine if my regular gym did this? For serious gym folks looking for a serious lifting gym, this wont work. For the gym fees and trainer fees there are much better gyms and trainers here in Austin.

Kanya Latte

Just checked out the gym thinking about joining them. Comparing between this one and the North Austin one. I kinda like the outdoor swimming pool with the shade. It feels better on nice days. The thing is this location has their own lake to hike and do some water activities like kayak and standing paddle. Thinking hard now.

S. R.

Update 7/8/24: The AC has been broken for weeks now. We were told Lennox keeps rescheduling the repair date, and that the gym has been adamant about getting it fixed. We appreciate Susan's transparency on the issue.

One of my favorite things is that this gym is much cooler (temp wise) than other gyms in Austin. It was actually one of the selling points for me, as I left LAF because it was always so hot inside. I love the free samples offered in the little beverage area and how kind the staff is. Free weights are nice, and I enjoy the classes offered.

My negatives would be that the trail has several dangerous spots on it that have been washed away by rainfall but don't appear to be regularly maintained or filled in with gravel/sand. It's very easy to trip or roll your ankle on these parts, and many runners have worn in separate and safer paths in the grass. I'm not sure if this upkeep is the responsibility of the gym, apartment complex, or city, though. I'd also love to see more classes offered at different times, as classes were another one of the biggest selling points to me. I do love that you can bring a friend, but it is disappointing that you can only invite an individual once every 60 days, as some less expensive gyms offer a wider frequency of guest attendance.

Jordan Patrick

I’ve been a member here for a year now. It’s always clean and management is very friendly. I feel welcome very time a come. Any issues I’ve had gets resolved or handled quickly. Shout out to Tracy, the hospitality staff, and the personal trainers who all work there and are doing a great job