Crunch Fitness - West Hollywood - Los Angeles, California

Deer Run

It's the same as every other crunch.It's not a real gym.It's just full of pretentious non fit soy boys. Save your money and actually workout at a real gym. Also, the people and the staff are the most rude people on the planet. They think because they're on sunset, they're better than. Not a single fit person in the room!

Dr. Amara Pope

This was gym heaven. I’ve been to over five crunch locations and this has to be my favourite. The layout is great - spacious and well organized. The gym was very clean. The washrooms were well kept and equipped with blowers, straighteners, and all I needed to get ready after my workout. I used a day pass a few times and would definitely return to this gym again. Too bad I’m Canadian 😂 but highly recommend going in the morning before 7 as it was quite quiet. There weren’t many squat racks but the machines made up for it

Steve P

I've been a member of Crunch Gym West Hollywood for 6 years, but the quality has drastically declined. It's not worth it anymore. I've been to many other Crunch Signature locations in NYC, and compared to those this one is by far the worst and should be considered none signature.

I come in the early mornings, and the front desk staff never greet members often half asleep or often on their phones or personal laptops. The bathrooms are uncomfortable, with creepers lingering around the showers and sauna, Equipment is old compared to any other crunch signature gyms and will not be replaced anytime soon. Barbells are, some are rusty and poorly maintained, they have old stretching mats and a lack of essentials like bands — often stolen and definitely not what you'd expect from a high-end gym.

Staff are dismissive when you provide feedback, and the AC barely works during summer with loud fans overhead make it unpleasant to work out.

There's a high turnover of personal trainers, and the new ones are rude to members and need training on customer service. Training clients while on their phones. Their suppose have a DJ in the weekends and that has been scraped.

I reported several issues to management, but they brushed it off. RR room is now off-limits to members and reserved for trainers only.

Richard Momont

Not really worth it. You can get the membership around $55 a month. But within this range you can easily get another gym with more and newer equipment. And if you’re a gay people, this might not be a safe place for you anymore. Got assaulted by a homophobic person last Friday evening at the locker room. Already gave up on the management, they’re not gonna do anything for us.

Aidin A

DO NOT REGISTER, SIGN UP or even come as a guest.
This is the third summer that this gym has the air conditioner issue ( & it’s always summer in LA)
Same lies & excuses as years before.
They added 3 useless AC units which made the situation worst & it’s like a disgusting HOT YOGA.
Bring your tea bag for the water fountains.
For additional, the plaza’s elevators are always broken.
Trust me, drive less than 10 mins to get to another gym. Anywhere BUT HERE.
This gym doesn’t worth a dollar.
We just canceled our membership today.

Yazmin Lope

Hi Everbody, I hope you all read my review, but I do not recommend this gym! Especially their personal trainers! I was on a monthly plan, and I asked the trainer to stop because I was away for a while. Yet she still went ahead and charged my account over 1k of monthly sessions when I was super specific not to! She told me today that they can't refund my account! I tried calling the gym but they won't get back to me.

Michael

canceling membership is impossible until you cancel your card entirely. Place will give you fungus in your hair feet & skin… (Nizoral helps if you can’t afford seeing a dermatologist for a prescription ) wiping machines doesn’t help as I always wipe before & after use. Never had a skin problems till coming here…

John Blaine

Dear God,

Please explore other options in fitness. I was a member for about four years. When I decided to end my membership, the manager, management, and billing department sent me from one department to another in order to end my service, all the while continuing to bill me.

In business, it's the entire service from beginning to end that keeps customers and brings them back. In Los Angeles, there are a multitude of really great gyms. Let my experience advise you on your decisions.